Remote Support by in-house qualified technicians
We offer a remote assistance service to all our customers. If you are having problems with your computer, we can connect over the Internet and help you by guiding you through the solution or taking control of your machine and doing it all for you.
Obviously this service is only available if your computer is capable of connecting to the Internet – if it doesn’t start up you’ll still need to bring it in!
Remote assistance is provided through AeroAdmin – a service trusted by over a hundred million users worldwide – and to use it you must install the AeroAdmin software. To get started, just click the image link below and follow the instructions on the screen. It doesn’t matter if you have a Windows PC or a Mac, it works just the same.
Fast & Reliable
What our clients say
see our REVIEWS
Since then, they have been my first contact when things go amiss, with my latest visit being in January this year when a Solid State Hard Drive was installed.
Just as they were recommended to me, I would have no hesitation in recommending them to anyone who has ‘problems ‘ with their PC, Laptop or Tablet.
Andrew Gray Andrew Gray
I found the staff extremely helpful and with no “pushy” attempt to change my preferences. I am delighted with my new top of the range Dell laptop and Asus R/W external DVD. Thoroughly recommended. Bryan Free